Our Commitment to You

Thank you for showing interest in our service. In order for us to provide you with our service, we are required to collect and process certain personal data about you and your activity.

By entrusting us with your personal data, we would like to assure you of our commitment to keep such information private and to operate in accordance with all regulatory laws and all EU data protection laws, including General Data Protection Regulation (GDPR) 679/2016 (EU).

We have taken measurable steps to protect the confidentiality, security and integrity of this data. We encourage you to review the following information carefully.

Grounds for Data Collection

Processing of your personal information (meaning, any data which may potentially allow your identification with reasonable means; hereinafter "Personal Data") is necessary for the performance of our contractual obligations towards you and providing you with our services, to protect our legitimate interests and for compliance with legal and financial regulatory obligations to which we are subject.

When you use our services, you consent to the collection, storage, use, disclosure and other uses of your Personal Data as described in this Privacy Policy.

How Do We Receive Data About You?

We receive your Personal Data from various sources:

1. When you voluntarily provide us with your personal details in order to create an account (for example, your name and email address)
2. When you use or access our site and services, in connection with your use of our services (for example, your financial transactions)
3. When we receive data from third-party APIs or verified partners in connection with copy trading or wallet integrations.

What Type of Data We Collect?

In order to open an account, and in order to provide you with our services we will need to collect the following data:

Personal Data

We collect the following Personal Data about you:

• Registration data – your name, email address, phone number, occupation, country of residence, and your age (in order to verify you are over 18 years of age and eligible to participate in our service).
• Voluntary data – when you communicate with us (for example when you send us an email or use a "contact us" form on our site) we collect the personal data you provided us with.
• Financial data – by its nature, your use of our services includes financial transactions, thus requiring us to obtain your financial details, which includes, but not limited to your payment details (such as bank account details and financial transactions performed through our services).
• Technical data – we collect certain technical data that is automatically recorded when you use our services, such as your IP address, MAC address, device approximate location.

Non-Personal Data

We record and collect data from or about your device (for example your computer or your mobile device) when you access our services and visit our site. This includes, but not limited to: your login credentials, UDID, Google advertising ID, IDFA, cookie identifiers, and may include other identifiers such your operating system version, browser type, language preferences, time zone, referring domains and the duration of your visits. This will facilitate our ability to improve our service and personalize your experience with us.

If we combine Personal Data with non-Personal Data about you, the combined data will be treated as Personal Data for as long as it remains combined.

Tracking Technologies

When you visit or access our services we use (and authorize 3rd parties to use) pixels, cookies, events and other technologies ("Tracking Technologies"). Those allow us to automatically collect data about you, your device and your online behavior, in order to enhance your navigation in our services, improve our site's performance, perform analytics and customize your experience on it. In addition, we may merge data we have with data collected through said tracking technologies with data we may obtain from other sources and, as a result, such data may become Personal Data.

How Do We Use the Data We Collect?

• Provision of service – we will use your Personal Data you provide us for the provision and improvement of our services to you.
• Marketing purposes – we will use your Personal Data (such as your email address or phone number) to provide announcements or promotions concerning our partners' services. You can opt out at any time using the "unsubscribe" link.
• Analytics, surveys and research – we analyze trends and survey responses to formulate exciting features and evaluate performance.
• Protecting our interests – we defend against fraud, liability, and third-party legal claims to keep the system safe and integral.

With Whom Do We Share Your Personal Data

• Internal concerned parties – we share your data with companies in our group, as well as employees who need said information to execute the service agreement.
• Financial providers – payment processors and merchant APIs in connection with performing deposits, risk checks, or withdrawals.
• Legal and regulatory entities – to government and financial authorities where subpoenaed, requested, or necessary for compliance checks.

Transfer of Data Outside the EEA

Please note that some data recipients may be located outside the EEA. In such cases, we will transfer your data only to such countries as approved by the European Commission as providing an adequate level of data protection or enter into legal agreements ensuring an adequate level of data protection.

How We Protect Your Data

We have implemented administrative, technical, and physical safeguards to help prevent unauthorized access, use, or disclosure of your personal data. Your data is stored on secure servers and isn't publicly available. We limit access of your data only to those employees or partners that need to know the information in order to enable the carrying out of the agreement between us.

You need to help us prevent unauthorized access to your account by protecting your password appropriately and limiting access to your account (for example, by signing off after you have finished accessing your account). You will be solely responsible for keeping your password confidential and for all use of your password and your account, including any unauthorized use.

While we seek to protect your data to ensure that it is kept confidential, we cannot absolutely guarantee its security. You should be aware that there is always some risk involved in transmitting data over the internet. While we strive to protect your Personal Data, we cannot ensure or warrant the security and privacy of your personal Data or other content you transmit using the service, and you do so at your own risk.

Retention

We will retain your personal data for as long as necessary to provide our services, and as necessary to comply with our legal obligations, resolve disputes, and enforce our policies. Retention periods will be determined taking into account the type of data that is collected and the purpose for which it is collected, bearing in mind the requirements applicable to the situation and the need to destroy outdated, unused data at the earliest reasonable time. Under applicable regulations, we will keep records containing client personal data, trading information, account opening documents, communications and anything else as required by applicable laws and regulations.

User Rights

1. Receive confirmation as to whether or not personal data concerning you is being processed, and access your stored personal data.
2. Receive a copy of personal data you directly volunteer to us in a structured, machine-readable format.
3. Request rectification or erasure of your personal data in our control.
4. Object or request to restrict the processing of your personal data by us.

Please note that these rights are not absolute and may be subject to our own legitimate interests and regulatory requirements.

How to Contact Us?

If you wish to exercise any of the aforementioned rights, or receive more information, please contact our General Data Protection Officer ("GDPO") using the details provided below:

If you decide to terminate your account, you may do so by emailing us at support@vaultyieldlimited.com. Personal information may still be maintained for legal and regulatory reasons but will no longer be accessible via your account dashboard.

Updates to this Policy

This Privacy Policy is subject to changes from time to time, at our sole discretion. The most current version will always be posted on our website. You are advised to check for updates regularly. In the event of material changes, we will provide you with a notice. By continuing to access or use our services after any revisions become effective, you agree to be bound by the updated Privacy Policy.